AMR ambulance provider receives $112M contract to keep operating on Kauai, Maui

Add Us On GoogleAdd as a preferred source on Google

HONOLULU (HawaiiNewsNow) - It’s official — AMR has landed a $112 million contract to continue providing ambulance services to Kauai and Maui Counties.

On Monday DOH affirmed the deal made back in May.

The confirmation was on hold after AMR’s competitor Falck claimed the state made errors in its evaluation process.

Before that, the state had awarded contracts to Falck, and AMR protested.

The new contracts begin Jan. 1 and run through 2028.

The deal requires that every ambulance has a paramedic and EMT onboard.

Molokai will also get a second ambulance.

And the company will hire coordinators for quality assurance and pediatric emergency care.

Falck responded to the decision in this statement by Troy Hagen, Chief Commercial Officer of Falck USA:

“We are disappointed that the Department of Health ultimately reversed course after initially selecting Falck to provide enhanced emergency medical services to Maui and Kaua’i counties. Falck continues to stand ready to serve should the DOH call on us. As a foundation-owned healthcare provider, we would bring a fresh perspective, unmatched financial stability, reliable services developed around global best practices, and a deep commitment to delivering the highest quality care to the communities we serve.”

AMR also released a statement:

AMR has partnered with Maui and Kauai for more than 44 years to build a strong emergency medical services system. We’re excited to continue this partnership and appreciate the due diligence by the Department of Health in choosing a provider,” said Speedy Bailey, general manager of American Medical Response.

“We look forward to providing continuous quality services, working with the State, counties, and others to meet ongoing EMS system needs.”