Hawaii Gas warns customers of meter reading scam

Published: Aug. 5, 2013 at 8:05 PM HST
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HAWAI‘IGAS truck and employee uniform
HAWAI‘IGAS truck and employee uniform
HAWAI‘IGAS employee uniform
HAWAI‘IGAS employee uniform

HONOLULU (HawaiiNewsNow) - Hawaii Gas is warning its residential customers about a scam involving an individual impersonating a Hawaii Gas employee in an attempt to gain access to their property.

The company reports at least one instance in the East Honolulu area where a customer was brazenly approached by an individual wearing blue coveralls who arrived in a white unmarked truck. The impersonator claimed to be from a company called Hawaii Star Energy and was hired by Hawaii Gas to read the customer's meter.

The impersonator then requested access to the property. Hawaii Star Energy is not an actual company, and Hawaii Gas does not hire third party entities to read meters.

Hawaii Gas reminds its customers that all of its employees wear a Hawaii Gas patch on their coveralls and carry a Hawaii Gas ID badge.

Employees also drive vehicles clearly branded with the Hawaii Gas logo. Hawaii Gas encourages customers to call Customer Service at 535-5933 if they suspect suspicious activity or have any questions.

Hawaii Gas would also like to remind customers not to provide personal, confidential, or financial information to any unidentified individual, and to be cautious when responding to phone calls and report any suspicious activity to their respective police department.

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