Seattle mom and daughter stuck in Hawaii
HONOLULU (HawaiiNewsNow) - Lari and Alyssa Bowen have done it all this vacation, sightseeing and other stuff Alyssa's never experienced.
"Every day has been an adventure," Lari Bowen said.
The Hawaii trip was a treat. Alyssa, 13, has an auto immune disorder that affects her blood cells and swells her liver and spleen.
"Sometimes I'm healthy enough during the summers so I can go and do stuff. But this is the first time I've been healthy enough to go on a plane," she said.
Alyssa's emergency bracelet says she's also highly allergic to nut products.
"If she touches it she has huge welts. If it gets near her eyes, her eyes can swell shut," Lari Bowen said.
"My throat could swell up and I could die," Alyssa said.
When the Bowens flew to Hawaii on Alaska Airlines, the crew accommodated Alyssa's allergies. But it couldn't do it on the flight back. Lari tried to work it out with the airline's customer service.
"It was very difficult to talk to them on the phone because they just didn't understand how to take care of us, and they were pretty rude," she said.
Alaska Airlines doesn't serve peanuts on board. But has nut products in its food.
"While we cannot guarantee a nut free flight for people with these allergies, our crew on the outbound flight was able to successfully work with nearby passengers to ensure that there were no nut products in the immediate vicinity of the daughter," Alaska Air spokesman Paul McElroy said.
He said the airline stopped serving peanuts years ago because of food allergies, but does have nuts in cookies and salads on Hawaii flights.
"I was really bummed. But I was kind of happy not to be on the plane because I didn't want to go and have a reaction," Alyssa said.
The Bowen's have been searching for an airline that can get them home, hopefully on a nut free flight. So far they've been unsuccessful. Alyssa's overdue for chemo treatments for her auto-immune disorder.
"She needs to have her medication. It's an eight-hour infusion," Lari Bowen said.
Until they finally board and bid aloha to this sad end to a wonderful trip, they're stuck in a no-fly zone.
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