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HMSA to eliminate hundreds of positions as it outsources some functions

HMSA said it has partnered with Firstsource Solutions Limited to modernize its systems.
HMSA said it has partnered with Firstsource Solutions Limited to modernize its systems.(Hawaii News Now)
Published: Oct. 27, 2021 at 6:31 PM HST|Updated: Oct. 27, 2021 at 8:17 PM HST
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HONOLULU (HawaiiNewsNow) - Nearly 300 HMSA employees may be moved to new positions — and some could be laid off — as the insurance provider outsources some functions.

HMSA President and Chief Executive Officer Mark Mugiishi said the rising cost of health care, new regulatory requirements and consumer mandates have “forced the need for massive technology upgrades to maximize efficiency in the workplace.”

Hawaii’s largest insurance provider said it has partnered with Firstsource Solutions Limited to modernize its systems.

The company said 285 employees will be impacted.

HMSA said many will be retained while some will may be moved to new positions at Firstsource. Those who aren’t offered these opportunities will be laid off. HMSA said it will provide financial assistance and individualized job placement support to those affected.

These changes will happen over the next several months and all transitions will take place in 2022.

This story may be updated.

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