High demand bogs down online system for TSA-compliant driver’s license requests

High demand bogs down online system for TSA-compliant driver’s license requests
You might be able to skip the long lines at the DMV to get a gold star ID. (Source: HNN)

HONOLULU, Hawaii (HawaiiNewsNow) - If you haven’t gotten your REAL ID-compliant driver’s license yet (the one with the gold star) you might be able to skip the long lines at the DMV and get it online.

The city says some 92,000 Oahu residents may be eligible for the online option.

You can click here to request one if you were issued your driver’s license between May 2014 and January 2018. Your information may already be on file with the city, and they will send you a REAL ID-compliant license in six to eight weeks.

While on the duplicates page, select “OPTION 2.” There is a $7 cost to renew the ID online.

The caveat: The city says demand is so high, the online portal for duplicates is getting bogged down.

If you can’t get in right away, officials say, try again later.

And if you don’t receive your new card within six to eight weeks, the city says you can call their hotline at 808-768-9128.

The gold star allows the ID to be used as a verified form of identification while going through TSA.

If you do not have a REAL-ID compliant license, you will need to use a passport, or other forms of accepted identification, to get through TSA.

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