The state says Coloma's Travel Service is no longer allowed to do business in Hawaii.
The Department of Commerce and Consumer affairs says the owner, Ligaya Baldugo, has agreed to surrender her registration.
Her Chinatown office has been closed the past month, after complaints poured in, alleging the travel agency scammed customers out of their money, leaving them stranded at the airport as recent as December.
Within the last month, the number of state complaints against the agency has grown from ten to 31 cases.
For customers who want their money back, the state suggests consulting with an attorney or filing a claim in small claims court.