Update: State shuts down travel agency accused of selling bogus plane tickets

By Mari-Ela David - bio | email

HONOLULU (KHNL) - An update on the Chinatown travel agency under investigation for allegedly giving bogus plane tickets to the Philippines.

The state says Coloma's Travel Service is no longer allowed to do business in Hawaii.

The Department of Commerce and Consumer affairs says the owner, Ligaya Baldugo, has agreed to surrender her registration.

Her Chinatown office has been closed the past month, after complaints poured in, alleging the travel agency scammed customers out of their money, leaving them stranded at the airport as recent as December.

Within the last month, the number of state complaints against the agency has grown from ten to 31 cases.

For customers who want their money back, the state suggests consulting with an attorney or filing a claim in small claims court.

For information on how to do that, we've set up a news link to the self-help section of the judiciary website.

Customers can also file a theft report with Honolulu police.