New passenger processing system installed at Kahului Airport - Hawaii News Now - KGMB and KHNL

New passenger processing system installed at Kahului Airport

KAHULUI, Maui (KHNL) - Ticketing operations at Kahului Airport just got a bit more modernized. 

The state Department of Transportation has installed a new system to help make passengers' travel experience from check-in to boarding flow smoother.

The Common Use Passenger Processing System, or CUPPS, are installed at the ticket counters and gates to allow for the sharing of limited resources for all airlines operating at the airport.

"In the past five years, there has been a significant increase in the number of tourists as well as residents flying in and out of the airport," said Brian Sekiguchi, deputy director of the DOT airports division.  "This is one important component of our ongoing Airports Modernization Plan, which aims to increase the capacity, security and the level of customer service at each state airport."

The final phase of the project began in February 2008 and the entire system became fully operational this month.  The total cost of was $7.2 million.

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