Driver Licensing Services Appointment System

HONOLULU (HawaiiNewsNow) - After studying the way that Oahu residents do business with city government and aiming to change it for the better, the Department of Customer Services has initiated an appointment system to help shorten the wait time for driver license transactions. Much like making an appointment to see the doctor or dentists, residents can now go online to make an appointment to renew or replace a driver license by visiting  Utilizing the appointment system is really the easiest way to renew or replace your driver license and the quickest way to get in and out of the Driver Licensing Centers and Satellite City Halls.

This is especially important now, for a few reasons: Summer is the busiest season for all of our locations, with school being out, The department is bracing for the much-publicized surge in driver licenses that are set to expire in this year's eight-year cycle. A record number more than 12,000 driver licenses are expected to expire in July 2018. By comparison, 2,000 driver licenses expired in July 2017, and the recent "gold star" announcement has further increased the demand for driver license/state ID transactions.

Residents should consider renewing at a Driver Licensing Center, which handles only driver licenses and State IDs, rather than a Satellite City Hall, which offers many services in addition to driver licensing transactions. It is helpful for people to know that they can renew their driver license six months in advance of the expiration date—and still keep their birthday expiration date. Don't wait until the last minute; book an appointment early at Residents should use the online document guide to make sure they have the correct documents needed before going to the Driver Licensing Center or Satellite City Hall. Walk-in service will continue to be accepted at all locations. If you do choose to walk in, know when to go—the busiest service times are first thing in the morning, during lunch, at the month's end & when school is out.

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