FCC in final report on bogus missile alert: We'll hold state to its pledges to improve system

FCC in final report on bogus missile alert: We'll hold state to its pledges to improve system
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HONOLULU (HawaiiNewsNow) - Nearly four months after a bogus ballistic missile alert was sent to Hawaii phones, the FCC has issued its final report on the debacle and pledged to continue offering education — and oversight — to ensure another false alert isn't sent out.

"This false emergency alert resulted in 38 minutes of confusion, fear and uncertainty for the residents of Hawaii," the FCC said, in its report. "For many Hawaiians, the false alert created the expectation that a missile strike could be only minutes away."

The FCC has been particularly critical of the state's decision to start testing the wireless emergency alert system for missile attacks before a full preparedness plan was complete, and has also questioned the state's handling of the minutes after the alert was sent.

To produce the report, investigators interviewed emergency managers, the Hawaii Association of Broadcasters, alert software providers and Hawaii Emergency Management Agency officials.

As state reports on the false missile alert have also concluded, the FCC found that a combination of human error and inadequate safeguards led to the issuance of the false missile alert.

FCC officials also issued a series of recommendations to the state, most of which officials have already pledged to do.

The FCC concluded its report by pledging to follow-up to ensure the state is improving its emergency alert systems, and said it will also conduct training for various stakeholders.

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