HONOLULU (HawaiiNewsNow) - Why didn't all phones in Hawaii get the ballistic missile alert sent out by mistake?
The short answer from the state Wednesday at a legislative briefing: We're not sure — and we can't find out.
The FCC has said that there are number of reasons people may not have gotten the alert.
Such notifications can be disabled by phone operators, and carriers also have leeway in how they're sent out. Carriers may offer the service to only some geographic areas and mobile devices.
That explanation isn't good enough for lawmakers, who say it's vital that the kinks be worked out now.
At the briefing, state Rep. Andria Tupola suggested a test of the system, but that's not possible.
"With the wireless emergency alert system there is no capability to test it. That's an FCC it's a federal regulation," said Victor Gustafson, of the Hawaii Emergency Management Agency.