Country music star Garth Brooks and wife Trisha Yearwood are set to make their Hawaii debut in December at the Blaisdell Arena.
Tickets officially went on sale Saturday morning, but many local residents were left frustrated and empty handed.
"I've been a concertgoer for 30 years and I've never seen anything like this," said Joshua Hansen of Ewa Beach.
Hansen says he was on Ticketmaster's website before the 10 a.m. time the tickets went live.
After trying to purchase two tickets to the December 10th show, he had no luck.
"I tried for several more times for like 20 minutes," Hansen said.
Another Oahu resident, Sonja Collins, said she experienced the same issues.
"I've been waiting forever," Collins said. "I had so many alarms going off. I was so excited to go to this concert as soon as I heard about it."
Collins says she spent an hour on Ticketmaster.com.
"Sure enough, I went to Stub Hub and then I looked at Vividseats and they all had tickets for sale," she said.
Brooks and Yearwood are holding two shows at the Blaisdell arena, in support of the 75th Commemoration of the attack on Pearl Harbor.
All tickets were supposed to be sold for $69, but the cheapest found sold on StubHub are running for more than $100.
"Garth is the number one selling solo artist of all time, so he definitely packs quite a punch on the touring circuit and his concerts typically do sell out pretty quick," said Dan Fuson, promotions assistant with Varnell Enterprises, Inc. "There may have been an issue with the website just because of the flood of activity."
But Hansen believes otherwise.
He says scalpers and outside companies purchasing tickets at bulk then reselling at them at higher rate is the main problem.
"I just think that's unreasonable especially for something that's supposed to be a benefit for the public of Hawaii," Hansen said. "To basically suck up all the tickets then scalp them, that's what I see happening."
Hawaii News Now reached out to Ticketmaster but did not receive an immediate response.