HONOLULU (HawaiiNewsNow) - For most people, Tropical Storm Darby is a distant memory. But Walter Chun has just started dealing with the disaster.
Before the Air National Guardsman left on a two-month tour to the Middle East, he stashed all his belongings inside a Hy-Pac storage unit.
Chun says it wasn't until he called the company to pay August's rent that he got wind of a problem.
"They told me we're waiving August's fee. So I said oh why? What's the special occasion? They were like, 'Oh your unit got flooded out.' My sister is the emergency contact. They didn't notify her until 5 days after," Chun said.
The storage facility is outside the 100-year flood zone so Chun didn't bother with the insurance.
"All my children's photos were on hard drives," Chun said. "Every school year. All their 8-by-10 photos. Everything is lost. My home furnishings, bedroom furniture, power tools. Thousands and thousands of dollars wasted."
With no immediate place to store what wasn't destroyed, the clean-up hasn't been easy for any of the people renting units at the storage facility.
"They could have at least brought in pods. Temporary storage so that we could move," Chun said.
The manager at Hy-Pac told Hawaii News Now she wasn't allowed to go on camera..
But she did say dozens of units in four buildings were flooded during the storm.
She couldn't confirm the date Chun's sister was notified, but said it was no more than three days after the flood.
She added there are still flooded units that renters haven't checked on.
Insurance experts say many people use homeowners or renters insurance to protect possessions in storage, but those policies do not cover floods.