AIEA, OAHU (HawaiiNewsNow) - Ichiriki is usually crowded during lunch, but the Aiea restaurant had to turn customers away on Tuesday.
"It is a big hit for us. Every day is busy, especially in this holiday season, everybody is out shopping," said owner Masaki Sasada.
Sasada sent some workers home and tried to make the best of the situation while waiting for the water to come back on.
"Right now we are deep cleaning the restaurant. We're doing maintenance as much as we can," he said.
Office workers filled up jugs at a water wagon so they could wash their hands and flush the toilets. The state Department of Health monitored a few eateries that stayed open by using water brought in by the Board of Water Supply, but most restaurants in the complex were forced to shut down. Makino Chaya lost thousands of dollars in lunch reservations.
"Today we had over 300 (people) on tour groups and then we had a private party for 76 and another one for 27," said general manager Chris Mitchell.
Disappointed customers also walked away from Bravo Restaurant and Anna Miller's Restaurant across the street.
"I walked in the door and the ladies met us. They were polite, they were just like, 'Sorry we're closed. The water is out.' I thought that was pretty crazy because they're usually open 24/7," said customer Martin Howard.
"We have a lot of customers that come in every morning for breakfast, a lot of regulars that come in, and to tell them 'no' is not good," said Crecenciana Ebia, an employee at Anna Miller's.
BWS officials are waiting for test results on the pipe to determine what caused it to rupture. They said the water main was originally installed in 1961.