Hawaii's troubled health exchange closing its doors

Associated Press

HONOLULU (AP) - The Hawaii Health Connector spent $130 million in federal grant money but now it's closing its doors.

The last day for the state-based health insurance exchange is Friday. Its customers are re-enrolling on the federal website healthcare.gov.

So far, just 4,500 people in Hawaii have signed up on the federal website. The Connector's outgoing executive director Jeff Kissel says issues with healthcare.gov led to enrollment delays but those problems have improved. Still, he says it's taking well over an hour for people to enroll.

Migrants from Pacific islands who are in Hawaii under the Compact of Free Association are having a harder time enrolling in the federal website. A Hawaii lawmaker says that's because the federal government requires more documentation to enroll in health plans than the state system required.

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