Experts warning Apple customers about new phishing scam - Hawaii News Now - KGMB and KHNL

Experts warning Apple customers about new phishing scam

A new scam targets Apple consumers with what looks like an authentic receipt. A new scam targets Apple consumers with what looks like an authentic receipt.
Jason Kama, of the Better Business Bureau, said customers should take precautions to protect their personal information. Jason Kama, of the Better Business Bureau, said customers should take precautions to protect their personal information.
HONOLULU (HawaiiNewsNow) -

During the holiday shopping season, online consumers can expect a lot of deals -- and scams.

And a new scam is targeting Apple users.

It comes in the form of an Apple Store receipt that looks authentic.

The fake receipt tells customers to ignore it if they had made the purchase. If not, it directs them to click on a link and enter personal information to safeguard against a bogus transaction.

The problem is there is no transaction, and entering the personal data is what the crooks want.

"They want you to almost react to it as if you're trying to protect yourself, when in fact you're opening yourself up," said Jason Kama, of the Better Business Bureau.

"For some of them, if you click on it from a desktop it can download malware or viruses onto your computer," he added.

 The good news is there are tell-tale signs of fraud: One receipt in particular misspelled a “Star Wars” app purchase. Another had the date in the European style, with the date coming before the month.

Experts like Kama say there are also other things you can do to protect yourself.

Here are some tips:

  • Hover over any links to reveal their true destination.
  • Look at the details, like those spelling errors.
  • Always be suspicious of requests for personal information.
  • Call the company throughout its official website to confirm the authenticity of the data.

And, Kama said, always trust your suspicions.

"This is probably a time when people shop online the most," he said. "It's really important to take a look at things that come into your email that say they're receipts but are not."

For more scam alerts, visit the Better Business Bureau.

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