Service restored following widespread phone outage - Hawaii News Now - KGMB and KHNL

Service restored following widespread phone outage

HILO, BIG ISLAND (HawaiiNewsNow) -

Service has been restored following a widespread disruption to the telephone communication system that affected the ability to make a call to the 911 system.

According to Hawaiian Telcom, the telephone communication system began experiencing difficulties around 10 a.m. Thursday. This disruption also affected some cellular telephone systems.

During the outage, which was fixed within two hours, Hawaii County officials advised reporting to the nearest police or fire station instead of calling 911.

Maui County officials also reported a widespread Hawaiian Telcom outage, impacting the ability to to receive or make seven- or 10-digit phone calls.

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