Ticketholders demand refunds after last-minute change to music f - Hawaii News Now - KGMB and KHNL

Ticketholders demand refunds after last-minute change to music festival in Kahuku

KAHUKU, OAHU (HawaiiNewsNow) -

Problems with a concert venue in Kahuku forced event organizers to make a last-minute switch to a big music festival on Saturday, with hundreds demanding refunds.

Ticketholders posted their concerns on social media, saying they were scammed at least $60 for the Paradise Music Festival, an 18 and older concert event, after Shaka Entertainment decided to change it to a bar crawl -- at various locations across Oahu -- less than 24 hours before the concert. The reason, concert promoters said, is because Shaka Entertainment didn't secure a permit needed for the original venue on Charlie Road.

In a message on Shaka Entertainment's Facebook page, the company wrote, “The landlord hadn't told us that the only access road to the property was privately owned until Thursday, leaving us with no other option but to shut it down.”

Ian Mullins, owner of Shaka Entertainment, said in a phone interview with Hawaii News Now that by the time he found out, it was too late because the company had already paid for the artists and a lot of other costs.

“We went to DTP and started talking to my lawyer and was like, well, it looks like it's pretty much impossible to get this permit for this type of land even if we had the right amount of time,” Mullins said.

Among some of the featured entertainers confirmed were A$AP Ferg, Bro Safari, Doctor P, Shwayze, The Green and other electronic, hip-hop, rap and reggae artists.

Ticketholder Hunter Bruno, 18, said the whole situation seemed fishy even before the change, when Shaka Entertainment announced two weeks ago that one of the original performers, rapper Waka Flocka, would be replaced by A$AP Ferg due to a scheduling conflict.

“People were now wary of the validity of Shaka Entertainment,” he said.

He added that he was very disappointed in how situation turned out. 

“In a matter of 24 hours, what was once a promising chance at a Hawaii music event to never forget has turned into something we wish we could, especially after seeing a post from Shaka Entertainment in all capital letters, reading ‘ALL SALES FINAL.'”

Mullins said the company will release more details about a refund.

“I know there are a lot of angry people with us, and we are trying to make it right with these people, and we definitely are going to be giving refunds to people that are 18 and couldn't necessarily see the artist that they wanted to," Mullins said.

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