Department of Transportation vows to get better - Hawaii News Now - KGMB and KHNL

Department of Transportation vows to get better

HONOLULU (HawaiiNewsNow) -

There was a chorus of criticism following the Department of Transportation's lack of action Tuesday after its zipmobiles malfunctioned.

The state got the message, loud and clear.

"We need to address the potential of the system going down for short periods of time. We're going to look at a plan to see what we can do" said Ed Sniffen, Deputy Director, Highways Division.

If there was anything good to come from the event, it's that the opening of the westbound shoulder lane in the Pearl City/Waimalu area led officials to consider making it a permanent maneuver during peak rush hours.

"It's going to give us more operational capacity during the PM travel condition" said Sniffen.

The D-O-T is already in the process of beefing up safeguards related to the machine itself. Backup units for the computer will now be held in reserve, and local staff will be trained on repairs--instead of having parts and technicians flown in from California. The Department also wants to increase communication with the public.

"We don't want to just be out when something like this happens. We want to take care of the day-to-days too. Construction impacts, congestion impacts" said Sniffen.

Finally-the D-O-T is looking to improve inter-agency coordination.

"The corridor is more than the H-1, it's all the surface streets that are next to it. Any affect to any of the corridor pieces affect everything else".

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