HMSA says thousands of members affected by cyberattack

HMSA says thousands of members affected by cyberattack

HONOLULU (HawaiiNewsNow) - As many as 18,000 HMSA members may have had some of their personal information accessed during a recent cyberattack on Anthem Health Insurance.

"According to information we received from Anthem, approximately 18,000 current and former HMSA members had some personal information accessed during the cyberattack on Anthem. That number could increase as we try to process about 2,000 unknown names in Anthem's file to determine if they are or were HMSA members," said Michael A. Gold, HMSA's President and Chief Executive Officer.

Data was stolen from Anthem, the nation's second largest health insurer, for a 10 year period from 2004 to 2014.

Anthem said no medical or financial information was stolen during the attack, but names, addresses and social security numbers were. The hackers even reportedly got personal information of the company's CEO.

So how do you know if your information was compromised?

"If you had services in the last 10 years in states that Anthem serves or had an Anthem health plan during that time, your information could have been accessed. Anthem operates Blue Cross and Blue Shield health plans in California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio, Virginia, and Wisconsin. Click here to learn more about the Blue Cross and Blue Shield system. If you didn't have services in one of these states or weren't covered under an Anthem plan, you shouldn't have anything to worry about," according to HMSA.

"I'm deeply concerned about the cyber attack and the impact on HMSA's members. We're sending letters to current and former members who are affected. Anthem is also sending affected HMSA members a letter over the next few months," said Gold.

The following information is from HMSA's website:

What personal information was accessed

As a practice, HMSA doesn't share our members' Social Security numbers, email or street addresses, telephone numbers, medical or financial information, or other private information. The only information that Anthem has on HMSA members would have been provided by a doctor or hospital in an Anthem state that cared for an HMSA member.

This would include those members' names, dates of birth, the cities and states where they live, and part of their HMSA membership number after it processed out-of-state medical or hospital services.

HMSA hotline

HMSA is reviewing the data provided by Anthem of affected current and former members. As soon as that careful process is completed, which could be as early as the beginning of next week, we'll be able to confirm which of our current and former members are affected by the cyber attack on Anthem.

If you have questions about this situation, HMSA has set up a telephone hotline at (808) 948-6699 on Oahu or 1 (800) 432-6633 toll-free on the Neighbor Islands and the Mainland. TTY users can call 711. The hotline is open from 8 a.m. to 5 p.m., Monday to Friday.

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