Hawaii health exchange head wants more oversight - Hawaii News Now - KGMB and KHNL

Hawaii health exchange head wants more oversight

Hawaii Health Connector Hawaii Health Connector

By CATHY BUSSEWITZ
Associated Press

HONOLULU (AP) - The head of Hawaii's troubled health exchange says he wants more oversight for the institution.

Executive Director Jeff Kissel says he plans to expand the scope of some of the contractors that verify how well the Connector website is functioning.

He says if Connector officials say something's working, that's not enough. He wants the people who are experts to ensure that all systems are running the way they're supposed to.

The board of the Hawaii Health Connector plans to meet Friday afternoon. A status report on open enrollment which began Saturday is on the agenda.

Kissel says the Connector received some complaints from customers and he personally called the people that complained.

The rollout was far smoother than last year, when problems delayed open enrollment by two weeks.

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