Windsor Doorknockers Misrepresent HVAC Companies Says Ontario Government - Hawaii News Now - KGMB and KHNL

Windsor Doorknockers Misrepresent HVAC Companies Says Ontario Government

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The Ontario Ministry of Consumer Services has reported over 3,000 complaints of doorknockers posing as HVAC salesmen in 2012, and 2013 numbers are set to be released soon. The high-pressure tactics they implement has a few neighbourhoods rattled.

August 17, 2014

Windsor, Canada – /PressCable/

The Ontario Ministry of Consumer Services has reported over 3,000 complaints of doorknockers posing as HVAC salesmen in 2012, and 2013 numbers are set to be released soon. The high-pressure tactics they implement has a few neighbourhoods concerned about the dishonest success they are having.

“Their doorknocking success seems to be charging their imagination.” says Darryl Jacobs, Head of Sales and Service at Buveck HVAC. “They have been pushing the rental of boilers, ductless air conditioning units and furnaces at unfair pricing strategies.”

The summary of the common offers being reported in Windsor, ON are:

i) The homeowner pays no monies up front.

ii) There are contractual monthly rentals involved, set for a minimum of five years (which eventually covers the cost of the unit by then.).

iii) After this period expires, the homeowner can purchase the unit outright for a decided amount.

Many untrusting homeowners that knew the pricing of the product and units being discussed trusted their instincts and called a reputable HVAC company in Windsor to seek advice. This phone call is a money saver. In fact, the property owner would be on the hook for nearly twice the amount of the actual costs for the product.

Jacobs and his team investigated further and found the 3,000 reported cases, along with a current investigation into the persuasive actors. It has become so inherently bad that the government has tabled legislation. These impostors, often very uneducated on the industry, prey on seniors or individuals on fixed incomes. There is also a high complaint rate from people with limited language skills.

Jacobs adds, “It is a misrepresentation of the company, and all the other hardworking HVAC companies that strive to provide superb pricing and customer service. Everyone would like to see this practice stop and are open to taking the steps within the community to ensure it does.”

Jacobs mentioned that he has taken a call from a disgruntled customer of theirs. There was definitely some surprise and concern, and Jacobs is happy that his customer reported the incident to him. The things to watch for are the contract-pushers and ones that want a signature on the spot.

Other concerns expressed by Jacobs were the opportunities to recognize the current or previous service providers. This makes the posing an easier practise. Buveck has since stopped using signage on lawns or service stickers on units in viewable spaces at their client’s homes.

This is classified as a traditional scam. The fundamentals and repercussions are still the same, but the individuals have come up with some inventive strategies, ploys and verbiage. Homeowners can always politely decline and close your door on someone if something feels off about the situation.

“If the offer sounds too great to be true… it likely is.” concludes Jacobs.

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Contact Info:
Name: Buveck, Inc.
Email: info@buveck.com
Organization: Buveck, Inc.
Website: http://www.buveck.com/
Phone: 1 (877) 224-3099
Address: 1700 Carling Avenue

ReleaseID: 59536