EZ Pass scam alert - Hawaii News Now - KGMB and KHNL

Consumer Alert: EZ Pass scam

EZ Pass posted a copy of the fake email on their website to help warn users. (Source: EZ Pass Website) EZ Pass posted a copy of the fake email on their website to help warn users. (Source: EZ Pass Website)

Plenty of drivers take to the Turnpike, and to get to where they need to go and avoid longer lines they use an EZ Pass. However, there are scammers out there trying to find an easy way to get your personal information. 

"This type of scam is never ending and they're often using the names of well respected and well known agencies," said Sue McConnell with the Cleveland Better Business Bureau

In this case it's the Ohio Turnpike. Officials are warning EZ Pass customers about an email scam called "EZ Pass Info." Don't fall for it. 

The email claims that the customer owes money and asks them to click on a link and download the invoice. McConnell said that's a bad idea. 

"If you click on a link you could be downloading vicious software onto your computer or it could be taking you to places that try to get you to pay using your credit card number or providing some personal information," said McConnell. 

It can also provide easy access to everything a scammer needs by sending a simple email. McConnell warns consumers to stay one step ahead of the scammers by staying alert. 

"Just take a breath and realize it might not be legitimate, and call the agency directly," McConnell advised. 

If you received this email or have any questions, contact EZ Pass customer service at (440) 234-2081. 

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