Bank of Hawaii warns of text message scam - Hawaii News Now - KGMB and KHNL

Bank of Hawaii warns of text message scam

Bank of Hawaii warns of text message scam Bank of Hawaii warns of text message scam
HONOLULU (HawaiiNewsNow) - Bank of Hawaii is warning of fraudulent text messages being sent to customers and non-customers.

The fraudulent messages state that lines of credit have been decreased or that accounts have been blocked or suspended. The messages instruct the recipient to call 1-857-453-3714 and then enter their account number and PIN.

Individuals who receive this message are advised not to respond or call the number.

Bank of Hawaii does not ask for confidential account information by telephone or text message.

Here are some important reminders:

  • Bank of Hawaii does not call or email customers requesting personal I.D. information (SSN, PIN), account numbers, passwords, etc.)
  • Any such request should be viewed as highly suspicious and recipients should not respond.
  • Recipients should confirm the validity of suspicious requests by contacting the company using phone numbers or email addresses that are known to be legitimate.
  • In the event a recipient mistakenly provided personal information, he or she should immediately contact Bank of Hawaii at: 1-888-643-3888 or email for staff assistance to help protect their finances.
For more information on how to protect against identity theft and phishing, visit the Bank of Hawaii website at

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