Honolulu's new car-towing contract begins - Hawaii News Now - KGMB and KHNL

Honolulu's new car-towing contract begins

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HONOLULU (AP) - A new vendor under contract with Honolulu has begun to handle all police-initiated vehicle tows on Oahu.

Thursday marks the first rush-hour period under Honolulu's new contract with All Island Automotive Towing.

All Island took over duties Wednesday for all police-ordered tows for vehicles involved in crashes, parking violations and other incidents.

City officials say the new contract features the use of GPS tracking devices in all tow trucks that will enhance the system's efficiency.

Officials say the devices also will reduce response times for removing traffic hazards and create electronic records to cut down on billing disputes.

The Honolulu Star-Advertiser says the city's previous arrangement with Leeward Auto Wreckers came with some problems, including customer overcharges and disputes over the accuracy of invoices.

Information from: Honolulu Star-Advertiser, http://www.staradvertiser.com

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