Power restored to Kaneohe residents after outage - Hawaii News Now - KGMB and KHNL

Power restored to Kaneohe residents after outage

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Martha Kaimana Martha Kaimana
Darren Pai Darren Pai
Greg Kiemnec Greg Kiemnec
KANEOHE, OAHU (HawaiiNewsNow) -

Hawaiian Electric Company crews finished replacing a wooden pole and overhead lines that had been damaged by a fire near Windward Community College at around 1 a.m. Tuesday morning, restoring power to all customers who had been affected by the outage.

Initially, about 5,000 residential customers lost power. Service was restored to most of them in about 45 minutes, but 500 customers in the Hokulele and Crown Terrace subdivisions were without power while crews finished repairs.

When Martha Kaimana came home from work, she was frustrated when nothing turned on.

"I wasn't happy and then what am I going do and I'm looking all over the place for flashlights and batteries. Only my neighbors have a generator," said the Hokulele subdivision resident.

Many families in her neighborhood are turned to pizza deliveries or take-out food for dinner.

"The electric went off and a split second after that I heard a boom," said resident Greg Kiemnec.

A spokesman for HECO said the lack of access to the area slowed down repairs. The cause of the fire is under investigation.

"Unfortunately, these poles are located in some mountainous terrain that's not accessible by road. So we've had to bring in some tree trimming contractors to cut away some of the brush and trees in the area," explained Darren Pai. "We understand this is a real inconvenience to our customers and we apologize to them. We want to assure them that we're moving as quickly as possible to make sure we can get their power back as soon as we can."

"I guess the biggest concern now is if everything in the refrigerator goes bad. I mean, that's a fair amount of money when you have to throw all that food away," said Kiemnec.

"We don't depend too much on it except for maybe lights. Maybe when I have to blow dry my hair in the morning, I'll be a little out of luck," said Kaimana.

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