Hawaii government technology stuck in time warp - Hawaii News Now - KGMB and KHNL

Hawaii government technology stuck in time warp

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By AUDREY McAVOY
Associated Press

HONOLULU (AP) - Walking into the windowless office where payroll is processed for the state of Hawaii is like stepping back in time.

Clerks scour thousands of pages marked with red pen to calculate overtime and other changes to paychecks. They pencil down department totals in a paper ledger.

The longhand accounting is an extreme example of how essential functions across state government are performed with minimal or antiquated technology, forcing employees to spend large chunks of time on paper records and manual tasks that breed inefficiency and waste taxpayer dollars.

Now, Hawaii's first chief information officer wants to lift the state into the 21st century, leapfrogging into a world where residents might be able to get their child's report card and pay taxes using a mobile app on their smartphone or tablet computer.

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