Hawaiian Airlines details mechanical issue - Hawaii News Now - KGMB and KHNL

Hawaiian Airlines details mechanical issue

By Howard Dicus - bio | email

HONOLULU (HawaiiNewsNow) - The second Hawaiian Airlines roundtrip flight to Korea returned Sunday without incident, after the inaugural return flight was delayed eight hours.

Hawaiian offered new details on precisely caused the delay on the maiden flight, which was scheduled to return to Honolulu on Friday morning but arrived Friday night.

Airline spokesman Keoni Wagner said the jet was rolling along the taxiway at Incheon International Airport when an indicator light showed malfunction in one of three generators.

The pilot took the jet back to the gate and mechanics troubleshot the issue, eventually deciding to replace the entire unit. Passengers, served a meal during the troubleshooting, were taken back to the terminal.

It took time to obtain a replacement unit, and the installation was a two-hour job. By then night had become morning, temperatures had fallen, and it was necessary to deice the plane.

"Not fun, but passengers seemed to understand," Wagner said Sunday night.

Hawaiian reimbursed paying passengers $300 for the inconvenience.

HawaiiNewsNow director Michael Harris was on the second return flight Sunday and said everything went fine.

Harris spoke with CEO Mark Dunkerley after the first flight west to Seoul, and found him excited about expanding to a nation with an expanding economy... and winter weather.

"I'm sitting here in very, very cold wintry, Seoul," Dunkerley said. "It's not hard to imagine why people would want to come to Hawaii where it's going to be nice and warm and sunny."

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