HONOLULU (HawaiiNewsNow) - American Savings Bank says it has learned of two email phishing attempts. The first attempt occurred on Sept. 27, and the second attempt on Oct. 7.
The email is made to look as if it is from the bank and directs customers to a non-ASB website. The email asks the recipient to take action to prevent suspension of their access to online banking.
ASB alerted and worked with federal authorities to have the fake site shut down.
If you receive an email that appears to be from ASB, do not click on any link that may be contained in the email, or enter any personal information.
If you clicked on the link in the email or entered any personal information on the fraudulent site, ASB says to do the following:
- Sign on to ASB Online and immediately change your User ID and Password.
- Contact our Customer Banking Center (627-6900 on Oahu; 800-272-2566 Neighbor Islands and Mainland) immediately, especially if you discover any suspicious activity.
- Promptly and carefully review your monthly statements and online banking account information. Please be particularly vigilant over the next 12 to 24 months.
The bank also suggests that you regularly check your credit report to make sure it is accurate and shows only activity you authorized.