AIEA (HawaiiNewsNow) - Jeremy Morrow and his neighbors in Aiea Ridge have a problem with the gate to their gated community.
Their remotes are on the fritz.
"Sometimes you can't use it in your car. You have to get out of your car, go over right to the antenna and shoot it. Then it will work," he said.
It's the same with some garage doors around Aiea and Pearl City, communities close to Pearl Harbor.
Manny Salvador's remote works today but it may not work tomorrow.
"I've heard a lot about it, as far as the frequencies and how it interferes with the remote and stuff," he said.
The interference happens every two years during Rim of the Pacific (RIMPAC) exercises. The U.S. Navy uses a radio frequency that short circuits some remotes.
Since RIMPAC began, Servco Raynor Garage Doors has had several calls from confused customers who wonder what's going on and how to get around it.
"The remotes are on a certain frequency and they cannot be changed," general manager Jay Plisco said. "You can open your garage door but you have to do it with a key pad or a wall station which is fixed in your garage."
Residents in Aiea Ridge ran the numbers on what it would cost to eliminate the problem and decided it was too expensive.
"Our gate contractor, Allied Fence, told us that it would take about $2,000 to change the receiver. Then we've got 21 homes. We'd have to give everybody at least two remotes," Morrow said.
Plisco said the interference is intermittent, may not affect the same remote more than once, and should clear up when RIMPAC's over.
"It's not a big deal. Everybody appreciates that the Navy's got to do what they've got to do," Morrow said..
So if your remote's acting up, don't blame the battery.